Account Access & Security
Logging in, changing the account email, 2FA, and keeping your account secure after purchase.
How to log in and secure your Dragon Ball Legends account
Step-by-step login and account security guide for Dragon Ball Legends.
How to log in and secure your Cookie Run: Tower of Adventures account
Step-by-step login and account security guide for Cookie Run: Tower of Adventures.
How to log in and secure your Cookie Run: Kingdom account
Step-by-step login and account security guide for Cookie Run: Kingdom.
How to log in and secure your Neverness to Everness account
Step-by-step login and account security guide for Neverness to Everness.
How to log in and secure your Wuthering Waves account
Step-by-step login and account security guide for Wuthering Waves.
How to log in and secure your Zenless Zone Zero account
Step-by-step login and account security guide for Zenless Zone Zero.
How to log in and secure your Honkai: Star Rail account
Step-by-step login and account security guide for Honkai: Star Rail.
How to log in and secure your Genshin Impact account
Step-by-step login and account security guide for Genshin Impact.
How do I change the email on the account?
How to change your account's email, and where to find per-game instructions.
I can't log in to the account I bought
Steps to try if you can't access the account you purchased.
Will the account be reclaimed?
Whether a Rerollmart account can be reclaimed by its original owner, and how to protect it.
What should I do after receiving my account?
Steps to secure a game account after buying it from Rerollmart.