If you cannot log in, follow these steps first:
- Check your order confirmation email, and your spam or junk folder, for the exact login details we sent
- Enter the login details exactly as we sent them. They are case sensitive
- Check that you are logging in to the correct game and platform for the account you bought
- Do not reset the password on the game's official site before you contact us. A reset can stop you from logging in completely
If you still cannot log in, email team@rerollmart.com with your order number. We will help you quickly.