HOYOVERSE

Genshin Impact — Help

Login guides, account setup, and answers for your Genshin Impact account.

Login & setup guides

Login & Setup
How to log in and secure your Genshin Impact account
2 min

Frequently asked — Genshin Impact

Will the account be reclaimed? How do I change the email on the account? How long does delivery take?
Still need help with Genshin Impact?

Our team can help with anything these guides don't cover.

Contact support